Auto Glass Now® Portsmouth
Windshield Repair & Replacement
3035 High St.
Portsmouth, VA 23707
Mon-Fri: 8AM to 6PM
Saturday: 8AM to 2PM
Sunday: Closed
Auto Glass Now® Portsmouth
Windshield Repair & Replacement
About Auto Glass Now® Portsmouth
Just the same as all our shops, Auto Glass Now® in Portsmouth provides customers with a Low Price Guarantee, saving them 50% off from the competition while using the same OEE and OEM, quality glass. We not only provide our Same Day Service to Portsmouth, but to Suffolk, Windsor, Chesapeake and Norfolk as well. To further set us apart, we offer a Lifetime Warranty with every auto glass replacement we do, so you can rest assured your windshield will be covered in the event of a leak or defect in the glass. You can stop on by our Portsmouth shop or let one of our mobile vans come to your home or office. Either way, we will usually have you back on the road in just 1 hour. Give us a call today to see how much you can save!
Professional Services Offered at Auto Glass Now®
Aubrey Braddock
19:34 03 Mar 20
Very accommodating for the day and time I wanted service done. Asked for half the price Safelite was going to do it for. They replaced my windshield and I’m so glad I found them to do the job. Definitely recommend this shop if you have any glass job you need done!
Big A
17:57 03 Mar 20
Very quick service, great price, checked @ several different places including safelite (way overpriced) safelite was a joke just for a repair cost. Auto glass had the best price for repairs & total windshield replacement & i can see why that is, they don't mess around, they do their job & send you on your way. Very good service from the first call to the end. I had my windshield replaced due to the cost of repairs vs. replacement, I am recommending this Portsmouth location for all your windshield needs. Very good!!
Rex Workman
13:46 29 Feb 20
Quality, friendly, and fast. This place is great!
Debi Canipe
17:57 22 Feb 20
I love this place. Got my truck windshield in a hour. Price was unbelievable and supper nice people. All my auto will come here.
James Wilson
17:58 20 Feb 20
I had a interview at 2pm got there at 1230 they finished my windshield in 30 mins, I had time to spare! Quality and great price compared to other quotes throughout Hampton Roads.
Candy B
14:18 16 Feb 20
Fast & Friendly service! Excellent prices, quality work. Highly recommend
R Miller
14:57 05 Feb 20
Anthony Little
12:32 24 Jan 20
Helpful repair shop great job
Jeff Dooley
21:29 11 Jan 20
Chris Greene Sr.
17:19 11 Jan 20
Shawn Ponte
20:59 07 Jan 20
The technician Jason was very courteous and professional. Showed up on time,removed the old and shattered windshield, and installed my new windshield making it look effortless . The cost was great aslo, as I had other quotes from their local competitors , saved over $100. Would recommend this business to anyone.
Lavell Moseleyjiii
02:57 05 Jan 20
Melissa Gonzales
12:34 04 Jan 20
They scheduled the appt the same day. My husband took the car they fixed it very quickly with no problems. They even billed the insurance for us so we only had to pay the deductible. Great job! Pofessional and a great receptionist.
John Sparkowski
12:18 29 Dec 19
My windshield was cracked on a Tuesday. I noticed it and called the insurance company. Guess what I don't have glass on my truck. Oops. Called Auto Glass Now on Thursday because Wednesday was a holiday and the crack had moved over 6 inches in two days. Called at 9am, had a new windshield by 1pm. Great customer service, friendly technicians. I hope I don't need another windshield BUT if I do, I will definitely go back to Auto Glass Now. Very Impressed!!!!
PuzzledDevo PuzzledDevo
18:04 22 Dec 19
Quick perfect job, nice personnel
Riley Thomas
23:25 10 Dec 19
Cissy Elkins
19:48 19 Nov 19
They made me an appointment and took my car in right away. The quote I got from other places was over 250. For a windshield replacement They had me in and out within an hour for a total of 168. Tax and all. They referee me to a shop called McCarthy's for a inspection. I give this place this highest rating of all. He cleaned the entire old windshield out and it looks great. Thank you ..
Dustin Fowler
14:05 15 Nov 19
Great website easy to navigate
Venom RT J
19:55 14 Nov 19
Superior speed and great staff...
Just Vibin with Tanesha Peace
00:16 03 Nov 19
I absolutely love this place and the customer service was great. They fixed my window promptly and prices were better than their competitors. Thank you so much!
Joseph Rosekrans
17:50 01 Nov 19
Very pleased with the customer service. Keyonna was very professional and courteous.
Ashley Edwards
13:22 10 Oct 19
If I could give more than 5 stars, I would! Auto Glass Now exceeded all of my expectations. Aside from the fact that their prices are unbeatable (we literally paid half of what we were about to pay with another shop), what stood out the most is their customer service. Keyonna was kind and attentive and answered all of my questions...with a smile! But what really blew my mind was how the technician (I wish I remembered his name), went above the call of duty. Not only was his work quick and efficient, he even vacuumed my car out to remove all of the pieces of glass—-and I didn’t ask him to!!! OUTSTANDING customer service! If we ever need auto glass services done again, we will be back to Auto Glass Now. Don’t shop, schedule your appointment with them!
David Chinn
02:28 22 Sep 19
Fast service and great prices !!!
Felicia PENNELL
12:56 10 Sep 19
Quick service and great price
Colleen Wilson
21:30 06 Sep 19
Amazing prices and super quick service! I was able to make an appointment online and get in the same day.
Emma Funches
12:13 30 Aug 19
Kevin Holman
21:42 21 Aug 19
Thanks for the prompt assistance and being flexible. Great customer services by Kayla and the technician completed the replacement in less than 30 minutes!!!!!!!!!!! Thanks for being AWESOME!
Raymondoloo Ellis
08:14 21 Aug 19
Fast and reliable service.
Martina Langston
16:14 15 Aug 19
Saved me
Robert Stautz
13:43 12 Aug 19
Fast, friendly, professional, and the best price in town. I got my windshield replaced on a Monday at 9 am and I was out of there by 9:50 with a lifetime warranty. Perfect
Feliz Kemp
16:19 03 Aug 19
I called to find out if Auto Glass Now could install my new rear view mirror. Kayla was very pleasant and gave me a time to bring my car in (same day). Upon arrival Kayla displayed Amazing customer service. I was then passed along to Jason (the tech who installed my mirror) and Wow talk about customer service. Jason explained what he did and gave detailed instructions on when and how to adjust my mirror. Jason and Kayla both surpassed my expectations. In a day and age when customer service is typically meh it is refreshing to be treated like a company wants your business and treats you like a real customer. From now on I will be bringing my cars here for window installs and I will tell everyone I know this is the place to go. Thank you Jason and Kayla!
Cheryl Turner
11:42 01 Aug 19
The service that I received was great and Keyonna's customer service was excellent!
Desiree Harvey-Lovell
02:00 01 Aug 19
Keyonna was so professional and polite. I didn’t get my car serviced, but while I was in the building I over heard her customer service and it is truly unmatched!!! She cares about her customers. Before they get into the building she already has everything prepared so their process will run fast, efficient and smooth!!!!!!
NyAsia Henry
01:59 01 Aug 19
I had such a wonderful experience here! The best part was how patient Keyonna was! I didn’t know much but she took her time explaining things to me and made my overall experience amazing 💙 definitely will be returning!
Daily Life with Bree
00:58 01 Aug 19
Keyonna collins have such a good heart good customer services keep up the good work
Amirah Barber
00:56 01 Aug 19
Keyonna is such a accommodating manager she went above and beyond to make sure that I was satisfied with my window being replaced thank you so much
Unique
23:21 31 Jul 19
I experienced exceptional customer service while getting my windshield replaced. I originally called prior to arriving and spoke with Keyonna. She was very professional and polite! All of my questions was answered and when I arrived I received the same experience. I will definitely be recommending this company!
Trisha Williams
23:07 31 Jul 19
Great customer service. Knowledgeable staff to help with all my needs.
Jaelah Majette
23:04 31 Jul 19
I was so upset when a rock hit the windshield of my brand new car. I was probably having one of the worst days of my life. I called Auto Glass Now and from the moment I got on the phone, my spirts were lightened. Keyonna answered all my questions, handled all my request and reassured me that I’d be back on the road in no time. She was kind, knowledgeable and very professional. I was truly impressed by her spirit and energy. She completely turned my day around and my car looks brand new again. Perfect 10. I’d recommend them a thousand times.
Honey Thompkins
22:53 31 Jul 19
Love this place ! keyonna was very nice and respectful , i definitely will be coming back
Naisha Nellum
22:53 31 Jul 19
Keyonna customer service is EXCELLENT 100%!!!!!!!!!
Shassadie Flachbart
22:36 31 Jul 19
I am honored to say that Keyonna is wonderful! She assisted me and was very knowledgeable as to what my concerns were. Her communication skills were awesome. SHE IS VERY PROFESSIONAL. I would definitely recommend anyone to the business with people like her there. Keep it up!
Tee Tee
22:24 31 Jul 19
My experience here was great. Thanks Keyonna for your great customer service.
As Told By Ri
22:18 31 Jul 19
Finding a quality glass company can be frustrating but I have to admit i am more than pleased with our service! My husband and I tried serval different places before being directed here. Keyonna was a pleasure to work with her patience for our indecisiveness and knowledge was unmatched. Lord knows I hope we don’t have to replace another windshield but if we do I wouldn’t hesitate to give her a call. This is how a business remain open providing amazing customer service, and quality work! Thank you again Keyonna for your bright personality and knowledge !
Auriel Pollins
22:00 31 Jul 19
Keyonia was patient and very professional , she listened and had an answer to every question I had .She earned herself a loyal customer !! Keep up the great work ❤
Banita Hyman
21:59 31 Jul 19
Customer service and quality of work were equally amazing. Not only is Keyonna extremely sweet, but she is also professional and knowledgeable. Because of her attention to detail, I will definitely be back and will refer other family members as well. Thank you!
Tanasia Wilso
21:45 31 Jul 19
Thank you Keyonna so much for your great customer services . I will Definitely be back and also my uncle said thank you so much it was great working with you . ❤️
Kimberly Mohammad
05:03 31 Jul 19
Great prices and don't have to sit there all day!
Shay Mills
19:31 29 Jul 19
They did a good job moved pretty fast Thanks
Emily Flores
17:07 29 Jul 19
Helpful staff, fast and efficient! Basil, Keyonna and Kayla answered all my questions before during and after!
Sylvia Winfield
19:37 26 Jul 19
They have wonderful service wonderful customer service and very clean and respectful place of business. So i thank you
Danasha Edwards
19:30 26 Jul 19
Great customer service , great prices . Fast service ! Well please with the work Jason did on my car ! Please check out Auto Glass Now for all of your window needs . You won’t be disappointed!
Larry White
19:48 22 Jul 19
Great company! Great people! Side window fell down and I couldn't get it to go back-up. Concerned about weather, theft etc, I called various glass companies in area, but no one could take me in on short notice. Called Auto Glass Now and was told I could come it at 1:00 pm today. They had to replace the window regulator and now the window works perfect. Technicians were very professional and provided quality workmanship. Keyonna was very pleasant and ask me to inspect and test the window to ensure I was satisfied before paying. I would highly recommend this company for all auto window repairs.
Stephanie Booth
13:15 06 Jul 19
LeRoi Boyd
22:57 28 Jun 19
Best..SELF EXPLANATORY TRY THEM OUT
Kristy Kunkle
22:04 25 Jun 19
We just had our windshield replaced and the service and quality was amazing! A very helpful and friendly staff quickly got in the correct windshield and had it installed on time. I would highly recommend them!
Ashley Gatson
17:53 24 Jun 19
The staff was very friendly, the price was unbelievable and the service was extremely fast. My appointment was at 1:00 and they were done by 1:40. Great business. Would recommend to anyone.
D Thompson
15:29 21 Jun 19
Top knotch customer service! Keonna will make you feel like family. I forget his name, but the man with the long braids, he is everywhere, making sure that you're taken care of! Nice waiting room, clean bathrooms, television to watch, they were affiliates with my insurance company, good location, good parking, good work that is warranted. NEGATIVES: When I first asked, about how much it would be for a windshield replacement, they get your name, phone number, zip code, then they ask about the particulars about your vehicle.... By the time they tell you the price, they've already have you ready for the job. I just wanted to know how much, then be able to say yes or no. I was going to wait,, but he'd had everything ready for business..... This may not be a negative for some people, but I like to shop around before saying yes. BUT THEIR PRICES WERE GOOD and SO WAS MY EXPERIENCE!
Andrew II L
01:40 07 Jun 19
Got the windshield done, at a very good price!They messed up the headliner a little, but, when I told them, they did everything they could to fix the problem!VERY SATISFIED!WOULD RECOMMEND!
Oerial Best
20:52 05 Jun 19
Great Customer Service, Fast, and Affordable!!
Tyler Newton
19:59 04 Jun 19
I had my 4Runner replaced last month. Fantastic people, great management, and great prices.
Abigail Sprague
17:04 25 May 19
Absolutely awesome customer service. Have replaced both my front and rear windshield here. Highly recommend.
Jeanette Akujuobi
17:42 23 May 19
I requested a quote for a chip repair and they responded within 24 hours with an email and phone call. Service was quick and I can barely see the chip! The price was very competitive and staff were professional and friendly.
Todd Brooks
15:56 11 May 19
Devon, Keyonna, Basil were exceptional with their service. Everything was explained thoroughly and service was on time. Thank you so much for a great experience.I had to come back and again Devon and Rob were more than helpful. Rob explained thoroughly what the issue was and is taking care of. Great experience once again
jake Martin
20:11 02 May 19
Friendly, fast service. Best price around town.
Calvin Hanshaw
14:53 30 Apr 19
Nice friendly people. Didn't take as long as I expected and great price.
Angelo Lassiter
18:35 29 Apr 19
This place was awesome. Devon and Keonna were professional and Courteous and the Technician Rob was outstanding. My new windshield looks flawless. I would definitely recommend them to anyone needing a new windshield
Robert Gregory
12:43 27 Apr 19
Fast, friendly service provided by advisor Devin and tech Rob! Windshield replacement cost much lower than I was expecting to pay and looks fantastic. Very pleased and will return. Highly recommend!
John Pruitt
02:05 27 Apr 19
Keyonna was super helpful and was able to get my window replacement completed the same day i called at less than half the price of safelite
Kimberly Humes
17:39 26 Apr 19
If I could give 12 stars I would ! Awesome friendly and professional service !!! Quick and efficient !!! If I even am in need of there services again, I’m totally coming !!!
Latwand Williams
12:52 26 Apr 19
Great place, great people, very fast. I definitely recommend them, and cheap.
Tanya Smith
20:00 25 Apr 19
Excellent shop. I am truly happy with my services today. From the customer service team Kiana, the gentleman in the front and the installers I was very pleased with their service. I called one shop before them and have found Auto Glass now has the best prices along with an excellent installation team and very professional. I would recommend Auto Glass now for your windshield repair or replacement. They were able to get me in quickly.
E Batts
20:54 24 Apr 19
The staff was amazing! I was first greeted by Devin with a great welcome and then Keyonna assisted me as well. The window installer did amazing job explaining to me about the difference in the types of windshields for my model truck. I definitely will be using this location for any of my window needs and will also refer my family and friends. Great job
Wyatt McManus
15:30 17 Apr 19
The customer service I received from Devin throughout the scheduling and windshield replacement process was impeccable. All of the staff was friendly and efficient. I was able to schedule and have my windshield replaced in less than 24 hours. I will be back for future auto glass needs and would highly recommend them to those looking for windshield replacement or repair.
Madrid Williams
15:22 16 Apr 19
Fast Quality service Great management. Just gained a customer for life
Katisha Turnquest
19:16 15 Apr 19
I made an appointment with Keyonna she was super friendly and professional. I went there the month of my inspection I had 2 large cracks in my windshield that every place wanted to charge me an arm and a leg to fix. Auto glass now was quick, efficient, and the work was amazing. I would recommend this place.
Brianna Ritchie
18:30 15 Apr 19
Great and fast service! The Store Manager, Keyonna was very helpful and gave great customer service. I will definitely be returning for any of my auto glass repairs and I would highly recommend this business.
Acco Hengst
00:45 13 Apr 19
What a pleasant surprise. 70 percent of my auto glass coverage deductible is a good deal and competent and friendly as all can be!Everyone of them! Highly recommended.Windshield in inventory, appointment exactly on time, duration exactly as predicted. I need to find more auto repair shops in Portsmouth just like it.
Jeffrey McClellan
19:05 22 Feb 19
Cheryl Shaw
12:12 22 Feb 19
Maria
12:00 21 Jan 19
Robert Spain
19:01 20 Dec 18
Wow! Can't say enough! What a nice bunch of people, what a nice price, what a great job and hey, they even managed to save my inspection sticker and place it on the new windshield. "Does BLOWN AWAY mean anything to you?" I was at the mercy of the windshield conspiracies without insurance and "AUTO GLASS NOW" saved me with a price of $215 for a 2002 Buick La Sabre Limited with rain sensor and new gasket.Call around and then feel good about going to these folks!call...399-0090
Melanie Zucker
14:06 12 Dec 18
Got my car broken into at work and went to file through my insurance, but they wanted the cost of my deductible to fix it. Called the shop just before closing and while they weren't able to send someone out to me the next day, they were able to get me an appointment at the shop first thing in the morning.I was in and out in under an hour, the staff was were all friendly and professional, and the price was honestly a relief after the other quotes I got. There was no pressure to schedule when I called and when I mentioned I was still shopping around and would call if I had to cancel, there weren't any problems.I was also told that they would vacuum the glass out of my car but couldn't promise they would get everything, but the guy that installed the glass really did a fantastic job cleaning out the debris. While I hope I don't have to visit again any time soon, I know where to go if I need it!
Luther Burrus
00:56 27 Nov 18
Franco Aisa
22:23 23 Nov 18
Fixed my cars passenger side window a d even cleaned up the bits of glass from the inside of my car, honestly Impressed by the quality of service here
Lee Redd
00:40 07 Nov 18
Quick work!
Todd Starling
20:37 04 Nov 18
Live Wire
17:59 07 Oct 18
Got my wife terrain back glass in . Order Friday and put In Saturday in 1 hour . Very friendly ppl work there . Thanks for ur great service
Harold Bigland
10:28 05 Sep 18
Grace Smith
13:50 02 Sep 18
Excellent price If your NOT going to be using your insurance to pay for it!
Shelmara Johnson
05:55 20 Aug 18
L C
20:39 15 Jun 18
They were very professional and fast with replacing my windshield and very reasonable with price. Thanks Auto Glass!
Becky Spence
00:19 15 Jun 18
Tranquil Insanity
13:12 01 Jun 18
Paul Stickney
20:22 18 May 18
Got a windshield replacement. Cheapest in the area
Mary Beth Hickok
20:59 14 May 18
They honored their warranty and kept their word and did a great job
Taylor Casteel
00:58 08 Apr 18
Did amazing on my fiancee's windshield and very reasonable price!
Joann Aguilar
15:15 17 Mar 18
Rick Day
22:49 05 Mar 18
Okay. So I was skeptical based on the reviews, but I promised everyone I would check it out!! The reason I'm checking it is Obviously because they "Say" 50% off I there sign!! And the fact the reviews have comments from the "Owner". Don't know if the owner is really taking time to read this, but the answers are real!! I have a 1998 Explorer. I paid 50% off here vs. Safelight. Had a 3:30 (1530) appointment, however, they didn't get me in until 4 (1600). They staff was amazing though! They were a person short (called out). What they didn't tell me (but I heard them tell others on the phone) was you can't drive your car for at least another hour or more after it's done. I was at work, so honestly I might have missed that when I called. They do commercials on tv, so when I got there the phones were ringing off the hook!! Apparently the number on the commercial goes directly to the portsmouth office! If management is reading this than there should be another number. It was super crazy for 45 minutes!! There should be someone who has the schedules for Virginia Beach and Portsmouth. Here at Portsmouth they were scheduling appointments four Virginia Beach and unable to deal with customers walking in the door. It really was crazy!! I would absolutely bring my vehicles here and refer others here!!! By the way, if it really is the owner reading this than please tell your people in Portsmouth, and I'm sure in Virginia Beach they are doing a good job and we all notice.
John Thrush
23:36 28 Feb 18
Michael McGuire
02:10 18 Feb 18
They get the job done at this time 50% off. I just had them install a new windshield on my Camaro. Normally cost anywhere from $450-$750, depending on where you go, dealer etc. I'm happy. Last snow we had froze, fell from 2nd story roof cracked my windshield all the way across. .. Fixed, no leaks, very good job, very professional. They even fit me in on same day that I called. Had made appointment for next day, asked if possible to do day I called, did, done, very happy...
Linwood Russell
00:30 18 Feb 18
Taylor Richards
15:46 31 Jan 18
Nik Nichols
14:21 25 Jan 18
I was a little skeptical at first, because everybody was saying go to Safelite. From the initial call to the drive away was great. The receptionist was really friendly and informative. I initially asked for a quote, which she was more than happy to provide without trying to pressure you to use their service. Once I got there for my appointment they got my vehicle into the garage fairly quickly. The gentleman that was doing the install was smooth and methodical like he had been doing it for years. The finished product looks amazing and the price was at least $100 cheaper than everywhere else I called (I even had a $25 coupon for Safelite that couldn't touch Auto Glass Now prices). They use a new adhesive that dries quickly and you can drive away in an hour, unlike the adhesives from the past that required at least 48 hours of sitting or very light driving. I arrived just before 2:00 and I was called at 3:30 that it was ready. The only negative that I would say (and it's a very minor negative) is the establishment itself. It's in a perfect location, but it looks a little shady. In my eyes it's a garage and it's going to get dirty, but it could scare some people away and be a deal breaker. Thank you for the great service and I will recommend this place to anybody.
Robert Humphries
07:42 29 Nov 17
Ronald Lewter
00:27 21 Oct 17
This windshield place is the best ever,I call the night before and made a appointment and the customer service lady gave me a great price. Went there in the morning and she helped me with my insurance and it was a whole lot less and it did not take long to put windshield in. The BEST EVER.
Belinda Askew
02:19 01 Aug 17
Randy Field
12:51 02 Jul 17
Great friendly service, fast and excellent work. Best price around town as well! Even cleaned out all of the broken glass from back seat and floor board. Will be my go to place
Trey Fore
10:54 25 May 17
Brian Fraser
19:15 27 Apr 17
Friendly service and quick
Tracey Clinton
15:56 30 Mar 17
Jesco Rushton
15:12 12 Jan 17
Highly recommend. Fast and friendly service. Techs are excellent and do as good of a job as one could.
Megan Greeno
14:34 14 Nov 16
Techs are always nice and do a great job! We have been using them for years! So glad to have an even closer location!
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