Auto Glass Now® Roanoke
Windshield Repair & Replacement
1409 Williamson Rd. NE
Roanoke, VA 24012
Mon-Fri: 8AM to 6PM
Saturday: 8AM to 12PM
Sunday: Closed
Auto Glass Now® Roanoke
Windshield Repair & Replacement
About Auto Glass Now® Roanoke
For over 30 years, Auto Glass Now® has been specializing in car glass repair, windshield replacement, window motors, regulators and power switches. Located off Williamson Rd. NE, we offer the lowest prices on windscreens in the entire Roanoke area, including Bedford and Lynchburg. Aside from our Low Price Guarantee, we also offer a Lifetime Warranty as well as in-shop or Mobile Services, where our certified technicians offer the convenience of coming to your home or office and replacing your windshield while you go about your day. So give us a call today to request a free quote or schedule an appointment, and see how much you can save over our competitors!
Google Rating
4.5 
Gail Ward
12:03 03 Aug 21
Wow! Gotta HIGHLY RECOMMEND this place.I made a claim last night on my Progressive app and got a call this morning from Steven, dropped off the BMW with a cracked windshield, and picked it up this afternoon.It looks great, love their customer service!Thanks for answering all my questions and concerns.Love the warranty, too!
Gail Ward
22:27 29 Jul 21
Wow! Gotta HIGHLY RECOMMEND this place.I made a claim last night on my Progressive app and got a call this morning from Steven, dropped off the BMW with a cracked windshield, and picked it up this afternoon.It looks great, love their customer service!Thanks for answering all my questions and concerns.Love the warranty, too!
Wanky Tanky
19:49 17 Jun 21
The people at AutoGlassNow of Roanoke, VA did a great job replacing my windshield on my 2017 Ram Promaster 1500 Cargo van. Thats a big piece of glass they replaced!They also had the best price when I was quoted by four other competitors.The staff are polite on the phone and in person, helpful and straight forward. The location of the business is easy to get to and the waiting area for customers is simple but works!Thanks again!
Karen Powell
13:27 01 Jun 21
They were very efficient and knowledgeable as to what they were doing. They also were very pleasant and economical.
ALWAYS 100 FROM LIL BRAH TO BIG BRAH
20:30 25 May 21
THEY CHANGED MY WINDSHIELD FOR A GREAT PRICE. I HAD A CRACK GOING UP THE MIDDLE OF MY WINDSHIELD. I HAD PUT A BRAND NEW ONE IN.
Mary Hastings
18:19 18 May 21
Auto Glass Now was so easy to work with. The staff was super friendly and professional both on the phone and in person. They did a great job and were able to get to my vehicle fairly quickly and the price was very reasonable.
ALWAYS 100 FROM LIL BRAH TO BIG BRAH
02:36 17 May 21
THEY CHANGED MY WINDSHIELD FOR A GREAT PRICE. I HAD A CRACK GOING UP THE MIDDLE OFF MY WINDSHIELD. I HAD PUT A BRAND NEW ONE IN.
catrina Dixon
20:09 26 Apr 21
They took me right away and provided great service..they are friendly and understanding of customers
Michael Colwell
00:03 16 Apr 21
Took care of my windshield very quickly. Hint, get there early if you want it done while you wait. First come, first serve.
Jarrett Reid
18:41 09 Apr 21
Awesome service. They got me right in and did a great job replacing my windshield.
Beatrice Williams
21:19 07 Jan 21
Called because my windshield cracked on Christmas day. I called the Monday after Christmas and they fixed my windshield that day less than 5 hours after I called it was fixed perfectly and at the best price I had quoted. This is the second time I have used them and I am very happy with their service.
Shawn Schwarz
22:13 18 Nov 20
Second time here, restoring my 31 year old truck I had one more water leak in the back window. Walked in Friday and set a time for Wednesday. showed up and told may take 2 hours due to old epoxy clean up, hour later it was done! I did have a gap in the epoxy used to install a new front windshield two yrs ago. This was filled when my truck was painted. fingers crossed no more leaks. car wash in a few days once everything sets up for final test!!
Christine Massie
13:10 17 Nov 20
Quick and $205 cheaper than the other guys down the road. Process was simple; went online got a quote, called the next day, got my windshield fixed for less than $300 bucks.
ron debacco
20:28 24 Oct 20
Had my 2019 Hyundai GT N Line windshield replaced on 10/17/2020 ,due to chips in glass from a tractor trailer on Highway 220. Steven ( the store manager ) was very professional and had me repaired with a new windshield in 1 hour wait.They had the best price in Virginia for replacing the windshield!Looks fantastic & pleased with the work Steven did.Thank You,Ron DeBacco
Abigail Ford
15:12 11 Sep 20
Awesome place! They took care of my windshield quicker than what they initially told me and were very friendly and helpful.
Eleyse Hud
14:37 23 Aug 20
Had my windshield replaced. The guy did a great job and the price was much cheaper than other places I had found! But the lobby could have been cleaner.
Heather Potter
16:33 21 Aug 20
We called and we were able to get an appointment the same day. They had a few more people in front of us and stayed until everyone was finished. Very fast, affordable and professional. Also followed all CDC compliances during COVID pandemic.
Jeff Brown
18:32 20 Aug 20
Replaced my windshield. It was quick, quality work. Front desk folks were very friendly. The cost was 40% less than safelite. It was great.
Callie Ruley
23:02 03 Aug 20
Quick and reasonably priced. The lady at the front desk was helpful and personable.
Pamela Vest
22:54 25 Jul 20
I called at noon for a mustang windshield. They had one ordered and delivered from Out of state by my 430 appointment. I was 20 late for my appointment and they still had my car fixed as promised. Very good Price and the work was very professional and clean! Highly recommend!
phillip boatman
20:27 17 Jul 20
My windshield must love gravel (replaced 2 times since 10/28/19.Co. up the street replaced twice and repaired crack once.Broke apart, glued into vehicle and horrible job with gasket over driversside. Got photos. Charged $200 more than Auto Glass Now andgave better and quicker service. BE SMART!
Terry Latimer
00:52 17 Jul 20
The staff were courteous, helpful, and informative. They did what they said they were going to do, same day. I am very happy.
Andy Gonzalez
13:58 25 Jun 20
Auto glass to care of my front BMW window. The first time i went they sent the appointment at the front desk got everything situated. Following week i went in and found out they broke the new window but they ordered a new one the day of and window got there 4 hours later. The results were better then safelite from years ago. 11067897
AL Lama
04:29 24 Jun 20
Guys were very friendly. Good price. Quick service no appointment needed. Wait time 1hr30mins.
Mike Stanley
02:38 11 Apr 20
The prices and quality of materials and services are quite excellent. I chose AutoGlassNow over a major competitor. Great choice.
Thomas at The Joe Kraft Team
21:41 11 Mar 20
Auto Glass Now closes at 6. I accidentally knocked off my rear view mirror and cracked my windshield. I called at 4:30 and was in by 5 with the lowest pricing around. Clint was very professional and friendly. It was worth every dime and I will recommend them to every one that needs some windshields!
Terri Hogue
22:21 27 Feb 20
This is an excellent place to get a windshield replaced. Very reasonable prices. Lower than the other places I called. Staff was very helpful and nice. I definitely recommend this place.
David Vance
20:53 19 Feb 20
Steven and the crew replaced two different windshields for us in the last two weeks. They ordered and received both windshields in a matter of hours both times, they were ready to start right at our appointment time, and they finished each one in just under 1 hour 45 minutes perfectly. I called around, and they were the cheapest I could find. Also, there's a Wendy's right next door to their shop with free self-service refills and Wi-Fi. What could be better?
Ethan Belnap
22:52 27 Jan 20
I called the store at 2pm requesting a quote to replace the front window on my truck. Their staff said all costs included would be $215 and that they could get the window in stock and get it done today so I made an appointment for 330pm. The replacement was finished at 530, I paid $215 and they offered me free lifetime warranty and chip repair at no extra cost. The window also appears to be professionally installed with no leaks, no new road noise/rattles, or issues with rear view mirror. The appearance and general environment of the store is below average but they are well priced and do good work.
Dianne Preece
15:11 03 Jan 20
These guys made replacing my windshield such a ln easy experience! First of all, they answered their phone! The other place I called left me hanging on the phone for nearly 15 minutes. They were enormously cheaper than the other place. Erica was so patient with me, answering all of my questions -- even when I called back, twice. I understand that Steve is the store manager, and he is spoken highly of by his district manager, Clint. I got to see Clint in action, taking care of the folks he works with, difficult people on the phone, and those of us who were having our windshields replaced. Good leadership gets good results. The atmosphere was peaceful, and the work was completed quickly. I'm not a review-writer, but I had to take the time to share this. I also like that their website says that they are LGBTQ friendly.
Josh Burton
04:02 01 Jan 20
Awesome!! Erica was very helpful and knowledgeable couldn't be happier with they way she was able to work with our companies work schedule! The guys in the back also did an amazing job and we couldn't be happier and would definitely recommend!
Tait Bradford
22:09 05 Nov 19
Excellent job very fast and professional and great prices don't let the look of the building discourag you
Pamela Beckner
23:17 27 Aug 19
I give Steven and Montana a five star rating on replacing my windshield today.They were very professional, adequate and timely. I will recommend them to my friends and family.
William Mullins
00:25 16 Aug 19
Great service and at a great price! I would definitely recommend.Thank you Clint, Steve, and Russell!
Michelle Mullins
00:17 16 Aug 19
I am very thankful Auto Glass Now! I had a horrible experience with Safelite so I was a bit apprehensive... My apprehension went away as soon as I walked through the door. I was greeted with a smile and kind words. Clint, Steve, and Russell were professional, friendly, and willing to help. They answered my questions and weren’t put out that I had asked. I would absolutely use Auto Glass Now again and would absolutely recommend them to anyone needing a replacement.Thank you so much Clint, Steve, and Russell for your kindness and willingness to help my son and I today!
Michelle Mullins
00:17 16 Aug 19
I am very thankful Auto Glass Now! I had a horrible experience with Safelite so I was a bit apprehensive... My apprehension went away as soon as I walked through the door. I was greeted with a smile and kind words. Clint, Steve, and Russell were professional, friendly, and willing to help. They answered my questions and weren’t put out that I had asked. I would absolutely use Auto Glass Now again and would absolutely recommend them to anyone needing a replacement.Thank you so much Clint, Steve, and Russell for your kindness and willingness to help my son and I today!
Kaye Hancock
14:07 22 Jul 19
This is the best place to get windshield repair. General manager, Clint is great. Awesome customer service, takes time to figure out and understand any issues and considerate of your time.
Kaye Hancock
14:07 22 Jul 19
This is the best place to get windshield repair. General manager, Clint is great. Awesome customer service, takes time to figure out and understand any issues and considerate of your time.
Susan Ross
21:10 13 May 19
They did a very nice job on my new window. They kept my appointment time just as I asked. It take a little longer then I thought it it however they didn't tell me how long it would be so I planned ahead for that in case it happened and it did. I just brought myself something to do while I waited in the waiting area so I wouldn't become bored or restless. I will go back here for all my vehicle glass needs that they offer and also recommend them to my friends and co workers and family. Thanks a bunch.
Susan Ross
21:10 13 May 19
They did a very nice job on my new window. They kept my appointment time just as I asked. It take a little longer then I thought it it however they didn't tell me how long it would be so I planned ahead for that in case it happened and it did. I just brought myself something to do while I waited in the waiting area so I wouldn't become bored or restless. I will go back here for all my vehicle glass needs that they offer and also recommend them to my friends and co workers and family. Thanks a bunch.
Wendy Hall
13:28 19 Apr 19
Wonderful customer service. Windshield was replaced quickly and at 1/2 the price of the competitors. When wipers weren’t working quite right they worked hard to make sure that it was replaced and covering the whole area. Will definitely be referring friends and family. Very impressed, it’s hard to find customer service like this anymore.
Kristin Powell
17:53 30 Mar 19
Quick and easy. Great prices, good as new. A little bit of adhesive on the top edge of the windshield visible from the interior, but it's hardly noticeable and I'm happy with the work overall.
Warren Carlough
21:17 27 Feb 19
Great service. The price was matched or less costly then all the others in the area.
Luke's Mommy
19:23 15 Jan 19
Great price, great service! They even have a little area for kids in the lobby, although it could use some scrubbing, and they serve coffee. Very satisfied with my new windshield, and it was the best price I could find in the area.
Kathie King
21:10 15 Nov 18
I recently had my windshield replaced by the technician(s) here. I had to return on two separate occasions after the initial windshield replacement, once because they forgot to install the weather stripping around my windshield and the second time because they applied the weather stripping poorly without adhesive, causing it to come out and flap in the wind while driving. While they do have the best prices around, you truly do get what you pay for, at least in my experience. Shannon at the front desk is super sweet and accommodating though.
porsha moon
22:24 04 Oct 18
I love this place. I had service done on 10/3. They are very professional and quick service. I got there at 10 a.m. and was done by 12 p.m. Shannon is very nice and very sweet. My insurance wanted to charge $399 and I only paid without using my insurance $267. I would recommend this place to anyone.
Marian McConnell
12:02 15 Aug 18
I was mowing the grass and the mower kicked up a rock which broke out the rear window of my 2016 CX5. Shannon at Auto Glass Now got me an appointment that afternoon, quoted me a price which was was surprisingly reasonable, and they did an excellent job fixing it in an hour! Outstanding customer service and they did everything right.
Dennis Ritch
17:30 11 Jun 18
Was in a bind because of my deadly accurate riding mower. The monsoons were coming that day. Called early and they got me in and nailed it on the install. Got me in and out in a couple hours. Thanks Shannon and crew. Pricing was great too.
Wayne Clark
04:51 23 Feb 18
Don't let it's looks or their prices scare you. From the out side and inside for that matter, it looks like "fly by night" outfit. I made an appointment to have my windshield replaced by phone where I was greeted very warmly. My insurance company was able to work directly with them for payment. The service was preformed timely and just as presented. Shannon, at the desk was professional and talked me through every step of the service. Give them a try, I did and I'm very happy!
Facebook Rating
4.2 4.2
Juanita Frances Palmer Leonard
2020-09-10T22:18:10+0000
Very helpful and friendly. Did an outstanding job and was able to schedule immediately.
Frank Hill
2020-05-09T20:31:20+0000
Had water getting in my car. Auto Glass showed me where it was leaking in around the top of the windshield. Got advice and had a new one in by the afternoon. Friendly folk to talk with also.
Sarah Elizabeth Reynolds
2020-05-08T13:54:10+0000
Awesome had me in and out for my windshield replacement. Everyone was extremely nice and they was $120 cheaper than safelite!!!!!
Diane Folz
2020-02-17T11:42:27+0000
The did a wonderful job on my windshield. I'm especially happy with the lifetime warranty. So far, so good -- no leaks or any other problems. The price was over $100 less than anyone else in our area. It did take longer than I was told and the waiting room left much to be desired, but the quality and price were worth the discomfort!
Stephanie Ferguson
2020-01-15T20:53:13+0000
Great prices and professional service. Installed a customer's windshield while we still had it in the shop for a transmission. Much more affordable than their competition and good quality product!
Shannon Landreth
2020-01-09T21:33:05+0000
Auto Glass saved us so much money and were kind and helpful. I will recommend them to anyone and everyone!
April Roberts
2018-06-22T17:47:37+0000
Fast, friendly, professional service. Will recommend to others!
Linda Hajj
2018-01-04T15:10:20+0000
Very friendly and prompt service. Great location to other services in Roanoke. I appreciated the warm waiting area on a very cold day.
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