Auto Glass Now® Roanoke
Windshield Repair & Replacement
1409 Williamson Rd. NE
Roanoke, VA 24012
Mon-Fri: 8AM to 6PM
Saturday: 8AM to 12PM
Sunday: Closed
Auto Glass Now® Roanoke
Windshield Repair & Replacement
About Auto Glass Now® Roanoke
For over 30 years, Auto Glass Now® has been specializing in car glass repair, windshield replacement, window motors, regulators and power switches. Located off Williamson Rd. NE, we offer the lowest prices on windscreens in the entire Roanoke area, including Bedford and Lynchburg. Aside from our Low Price Guarantee, we also offer a Lifetime Warranty as well as in-shop or Mobile Services, where our certified technicians offer the convenience of coming to your home or office and replacing your windshield while you go about your day. So give us a call today to request a free quote or schedule an appointment, and see how much you can save over our competitors!
Professional Services Offered at Auto Glass Now®
Freddie Shepherd
13:45 14 May 20
Excellent place i would highly recommend it
Brenda Meadows
15:32 07 May 20
I was in and out quickly , no stress and staff was pleasant
Elijah Bowen
12:16 24 Apr 20
Ot took less time than I thought, was $50 cheaper then safelite, and was an overall positive experience and they did a great job on it!
Mike Stanley
02:38 11 Apr 20
The prices and quality of materials and services are quite excellent. I chose AutoGlassNow over a major competitor. Great choice.
Bob DeBlasio
17:50 21 Mar 20
Great people to do business with.
Angela Atkins
23:56 16 Mar 20
Best prices, excellent customer service and great work.
Thomas at The Joe Kraft Team
21:41 11 Mar 20
Auto Glass Now closes at 6. I accidentally knocked off my rear view mirror and cracked my windshield. I called at 4:30 and was in by 5 with the lowest pricing around. Clint was very professional and friendly. It was worth every dime and I will recommend them to every one that needs some windshields!
Terri Hogue
22:21 27 Feb 20
This is an excellent place to get a windshield replaced. Very reasonable prices. Lower than the other places I called. Staff was very helpful and nice. I definitely recommend this place.
David Vance
20:53 19 Feb 20
Steven and the crew replaced two different windshields for us in the last two weeks. They ordered and received both windshields in a matter of hours both times, they were ready to start right at our appointment time, and they finished each one in just under 1 hour 45 minutes perfectly. I called around, and they were the cheapest I could find. Also, there's a Wendy's right next door to their shop with free self-service refills and Wi-Fi. What could be better?
z almalki
08:14 17 Feb 20
Ethan Belnap
22:52 27 Jan 20
I called the store at 2pm requesting a quote to replace the front window on my truck. Their staff said all costs included would be $215 and that they could get the window in stock and get it done today so I made an appointment for 330pm. The replacement was finished at 530, I paid $215 and they offered me free lifetime warranty and chip repair at no extra cost. The window also appears to be professionally installed with no leaks, no new road noise/rattles, or issues with rear view mirror. The appearance and general environment of the store is below average but they are well priced and do good work.
Stephanie Ferguson
01:10 17 Jan 20
Dianne Preece
15:11 03 Jan 20
These guys made replacing my windshield such a ln easy experience! First of all, they answered their phone! The other place I called left me hanging on the phone for nearly 15 minutes. They were enormously cheaper than the other place. Erica was so patient with me, answering all of my questions -- even when I called back, twice. I understand that Steve is the store manager, and he is spoken highly of by his district manager, Clint. I got to see Clint in action, taking care of the folks he works with, difficult people on the phone, and those of us who were having our windshields replaced. Good leadership gets good results. The atmosphere was peaceful, and the work was completed quickly. I'm not a review-writer, but I had to take the time to share this. I also like that their website says that they are LGBTQ friendly.
Josh Burton
04:02 01 Jan 20
Awesome!! Erica was very helpful and knowledgeable couldn't be happier with they way she was able to work with our companies work schedule! The guys in the back also did an amazing job and we couldn't be happier and would definitely recommend!
Pamela Beckner
23:17 27 Aug 19
I give Steven and Montana a five star rating on replacing my windshield today.They were very professional, adequate and timely. I will recommend them to my friends and family.
William Mullins
00:25 16 Aug 19
Great service and at a great price! I would definitely recommend.Thank you Clint, Steve, and Russell!
Michelle Mullins
00:17 16 Aug 19
I am very thankful Auto Glass Now! I had a horrible experience with Safelite so I was a bit apprehensive... My apprehension went away as soon as I walked through the door. I was greeted with a smile and kind words. Clint, Steve, and Russell were professional, friendly, and willing to help. They answered my questions and weren’t put out that I had asked. I would absolutely use Auto Glass Now again and would absolutely recommend them to anyone needing a replacement.Thank you so much Clint, Steve, and Russell for your kindness and willingness to help my son and I today!
Kaye Hancock
14:07 22 Jul 19
This is the best place to get windshield repair. General manager, Clint is great. Awesome customer service, takes time to figure out and understand any issues and considerate of your time.
Donna Dungee
15:59 21 Jun 19
Quick fast friendly service and a great price
Andre Miranda
15:58 08 May 19
Wendy Hall
13:28 19 Apr 19
Wonderful customer service. Windshield was replaced quickly and at 1/2 the price of the competitors. When wipers weren’t working quite right they worked hard to make sure that it was replaced and covering the whole area. Will definitely be referring friends and family. Very impressed, it’s hard to find customer service like this anymore.
Mike Clingenpeel
12:09 10 Mar 19
Great prices and awsome employees
Warren Carlough
21:17 27 Feb 19
Great service. The price was matched or less costly then all the others in the area.
Luke's Mommy
19:23 15 Jan 19
Great price, great service! They even have a little area for kids in the lobby, although it could use some scrubbing, and they serve coffee. Very satisfied with my new windshield, and it was the best price I could find in the area.
porsha moon
22:24 04 Oct 18
I love this place. I had service done on 10/3. They are very professional and quick service. I got there at 10 a.m. and was done by 12 p.m. Shannon is very nice and very sweet. My insurance wanted to charge $399 and I only paid without using my insurance $267. I would recommend this place to anyone.
Marian McConnell
12:02 15 Aug 18
I was mowing the grass and the mower kicked up a rock which broke out the rear window of my 2016 CX5. Shannon at Auto Glass Now got me an appointment that afternoon, quoted me a price which was was surprisingly reasonable, and they did an excellent job fixing it in an hour! Outstanding customer service and they did everything right.
April Roberts
20:30 03 Jul 18
Very friendly, fast service, quality prices, highly recommend
Dennis Ritch
17:30 11 Jun 18
Was in a bind because of my deadly accurate riding mower. The monsoons were coming that day. Called early and they got me in and nailed it on the install. Got me in and out in a couple hours. Thanks Shannon and crew. Pricing was great too.
Micheal Cauley
02:08 02 Jun 18
excellent prices, the techs are knowledgeable and very fast without sacrificing quality. I don't know what my installer Steve is paid, but he deserves a raise
William White
13:43 13 Apr 18
Great service and cheaper than safelite
Jeff Gruver
18:11 04 Apr 18
Walked in early morning and was greeted by a nice lady with a smile, was able to make a 1pm appointment same day. Arrived at 1 and was back on the road within an hour. Great service, what else can I say. Don't hesitate to bring your vehicle here for service and the price was right.
Wayne Clark
04:51 23 Feb 18
Don't let it's looks or their prices scare you. From the out side and inside for that matter, it looks like "fly by night" outfit. I made an appointment to have my windshield replaced by phone where I was greeted very warmly. My insurance company was able to work directly with them for payment. The service was preformed timely and just as presented. Shannon, at the desk was professional and talked me through every step of the service. Give them a try, I did and I'm very happy!
Laura Hill
01:16 21 Feb 18
Got my window replaced here. Staff was quick and helpful.
Ania Prots
23:30 22 Jan 18
Something cracked my window on the way work, it was a 10" crack so it can't be fixed. I came here. They scheduled an appt for later that day after they receive the glass for my car. They stayed after closing to make sure it was done. If there were 10 stars they would have it. AND THE PRICE was really great.
Paul Fergeson
23:51 05 Jan 18
and my windshield replaced by 615 Brandi and Steve stayed late to get me out by the weekend, GREAT SERVICE AND GREAT PRICE!
Angela Trent Stacy
22:06 27 Dec 17
Stephen Wilmer
13:01 09 Dec 17
B L
00:36 09 Dec 17
Brandon Hollins
23:30 29 Nov 17
Got the window repaired quick with friendly service
Dan Stone
20:41 27 Nov 17
Great price, fast service. Easy access. Excellent service.
Frank Tice
08:39 23 Jan 17
Jordan Ferguson
15:39 28 Sep 16
Friendly staff and great price. Quick service as well, took less than an hour. Highly recommend.
Behshad Ghadimi
20:26 11 Feb 16
Professional service with the best price. Call other places and you'll find out. I would recommend them.
Brandy Guthrie
01:49 27 Jan 16
Very outgoing staff and will work with you getting an appointment in reasonable time.. Prices are excellent!!! Call around and they beat everyone's prices... Quality work very excellent!!!! Very impressed would recommend Auto Glass Now...
Debra Lawrence-Coley
16:48 09 Nov 15
Very quick, professional service given. Also very well priced. I would definitely use them again! 😃
Patrick Sparks
17:39 22 Apr 15
great fast service and the cheapest place around by far
Louis Alvey
17:42 01 Jan 15
I waited two months to write the review incase any complications arose with the glass. I have nothing but glowing things to say about my experience with this business. I searched around and they had the best price for my rear windshield. Their customer service was impeccable! From my initial phone call to the office, to the gentleman installing the glass (Steven). They came out of the way to my place of business and installed it during a lunch break so I could be there during the installation. The installer was a down to earth guy, who was also professional and knew his craft. I would recommend them highly for anyone needing glass installation for their vehicle. Great service, best price, and terrific experience.
Brandon Kitts
21:43 18 Dec 14
Very fast service, very friendly people. A definite, will go back for other service.
Logan Browning
17:05 26 Nov 14
Very helpful and affordable,great service. respectful employees
Kimberly Conner
21:58 23 Nov 14
I had to get a window regulator installed in my car and auto glass now on Williamson was so fast and customer friendly. it worked so well with my busy schedule!!!! I would highly recommend to everyone I know. Joe and Kayla were super friendly when you come in the door!! thanks guys
Thomas Wright
15:23 23 Nov 14
I called to get a quote and they were way less than the other guys. But, what makes them so great is the service. They got me in two hours before they originally thought they could, offered to let me keep my truck there so I could get some sleep because I work 3rd, and they were very nice and professional. If you need glass, these are the folks to call.
Kevin Hylton
22:44 20 Nov 14
I checked around and after a recommendation from my boss I chose Auto Glass Now. They were far cheaper than any place I called and they were very friendly and timely. I highly recommend them. I will definitely use them again.
Shawn Kearns
22:08 19 Nov 14
Great service a++++++++ great price s thank you guys
shawn kearns
22:05 19 Nov 14
fast service great price great people will use them all the time
Derrick Pullen Jr
15:34 19 Nov 14
Very friendly nice people great service
Tracey T.
22:09 18 Nov 14
Fantastic customer service and work! Very honest, dependable, and reliable. Great price too. I believe Joe was my technician for the day. He called in and gave an estimate of his arrival (used mobile service), and showed up promptly and quickly started working (in a very cold weather!). He was also kind enough to give tips on how to prevent any future damages. Very friendly people that does a quick, but quality job. Highly recommended! Thank you!
Erica Carlisle
17:33 18 Nov 14
When I walked into Auto Glass Now, I was welcomed by friendly associates with smiles on their faces. Associate Kayla was very helpful when I spoke to her about the crack in my windshield. I felt at ease and knew they could help me with my windshield. Associate Joe took my car to be worked on. I waited inside of the office which, was warm and a nice hide away from the wind outside. My car was worked on diligently and I was on my way in no time! I recommend Auto Glass Now to anyone needing work done with their windshield!
google user
16:25 18 Nov 14
I wanted to share my experience with every one. a couple of weeks ago my window on my truck stopped going up and down, I went to a couple of other glass shops in Roanoke to have it fixed and no one would work on it. A friend of mine recommended Glass masters so I called, their name had changed but they said to bring it on over. The office staff was extremely helpful and knowledgable to my problems , while waiting they explained to me the name was changed to offer a lifetime warranty all across the country, with in an hour my glass was working like new and I was even given a gift card for coming in. I do not know if all their other locations are this great but you can bet AutoGlassNow has my business where ever I go
Martin Carlisle
01:10 18 Nov 14
I have had several windshields replaced or repaired at the Roanoke location. They are professional and prompt with excellent customer service and willingness to order whatever materials are needed to complete the job. If you live anywhere near the Roanoke area this is the place to have glass work completed. The are true to their name Auto Glass Now with the best prices around.
Schultz Schultz
00:47 18 Nov 14
Price = AAA++++Service= AAA++++Quality = AAA++++Thanks for doing a fantastic job on my windshield!! You ROCK !!
Tara Abbott
00:40 18 Nov 14
Great customer service. I had my windshield replaced in no time at all. Would recommend this place for all your auto glass needs.
Desmond Goodrich
00:40 18 Nov 14
Had a little mishap with my windshield. Everywhere I called could not help me in a reasonable time frame. Found Autoglass Now by chance driving up Williamson Rd. The manager there Joe took me right in and got me taken care of the same day. He found and made the time to have my issue resolved. Not only was the service awesome, but the rates were great too. Other places were 200+ more. I highly recommend Autoglass Now for your autos glass needs!!!AAAA++++++++++++++
Kim Gordon
23:01 13 Nov 14
To Joe and his whole team! Thank you!!!! I recently used them to replace my windshield and there was a mishap with one of my windshield wipers. We called, they came out the very next morning and tried to fix it but couldn't. The manager came back and immediately determined the problem, and without any argument or discussion he said he was buying me a new windshield wiper and within 2 days came back and installed it. As a Director of Customer Service I have high expectations for customer service and they exceeded my expectations. There will always be problems but it is how you resolve the problem that matters. I highly recommend this company.
Regina Johnson
01:41 12 Nov 14
Friendly and knowledgeable. Excellent service and prices.
April Gonzalez
01:32 11 Nov 14
Had them replace a windshield for me recently. Not only were the prices the best around but the staff was friendly and professional. I would recommend to anyone who is need of replacement or repair to visit this shop.
shannon porter
21:09 10 Nov 14
Awesome service,and best prices in town.
lyndia garman
02:32 09 Nov 14
I called every place in Roanoke looking for a good deal on replacing a windshield, first place I called was Auto Glass on Williamson Rd and she gave me a price of $165 so I said I'll call you back and let you know, so in the meantime I called all the other ones and they ranged from $200-$500 something, so I thought maybe she mis understood me so I called back and said what price she gave me and said are you sure that's the right price? And she said Yes, so I set the appointment up for Saturday, so I just knew that when I got there that there would be some kind of mistake on the quote, But No it wasn't, it was True!! Unbelievable, all these other Auto Glass places in Roanoke trying to make a killin off of everybody.... These guys there were very nice, very polite and Very Professional, they got right on it, told us it would prob take about 2 hours and it was actually before the 2 hours was up!!! I would HIGHLY RECOMMEND Auto Glass in Roanoke to Everybody, their work is Awesome!! Thank You Auto Glass for the great job and for Not trying to Rip People Off!!!
Christopher Yamine
19:37 06 Nov 14
Whenever I need a windshield or any type of glass, I call Auto Glass Now. The Manager Joe and the staff are very friendly and courteous. They have the best affordable prices on car windshields and mirrors. They get the job done fast too! I manage a local independent car dealership in Roanoke, VA. Whenever I need windshields, car windows or mirror, I always call Auto Glass Now. They are one of my favorite and most reliable service contacts to do business with.Thank you for your great service!
kaylagregg3
23:43 04 Nov 14
Everyone was very friendly and helpful! And, they were the most affordable place that I called in the area. Not to mention, they did a great job! They replaced my front windshield and my windshield wipers. I would highly recommend them!
J Cole
17:20 29 Oct 14
Friendly staff! pre-inspection was good to have to insure prior damages to insure they didn't cause them. Price for glass and installment was lowest I could find
Jim Bowen
15:29 29 Oct 14
My Jeep Wrangler windshield needed replacing and Auto Glass Now came to the rescue. They showed up at my place on time and got the job done quickly and professionally. I highly recommend my technician, Joseph. Be safe out there. Peace.
Blake King
15:03 24 Oct 14
Auto glass now is a great place to get auto glass very affordable looked at a bunch of prices and different glass shops and auto glass now was by far the best price and they have excellent craftsmanship
Mike Sandidge
14:00 24 Oct 14
Had a large crack in my front windshield, I called around and Auto Glass now was the best price. They are super fast and very professional. I couldn't have asked for more. If you need a new windshield, this is the place!
Justin Francisco
19:09 21 Oct 14
I live in Salem and for the past few weeks I've been trying to find a windshield for my Cobalt. It has a long crack in it so I know I need to replace it asap. I called mostly all junk yards and different glass companies and the price was too high, also considering from the junk yards that it is used. I finally found this place on Google called Auto Glass Now and spoke with Kayla which was very helpful and gave me a price quote over the phone. For installation and for a new windshield, the price was better than the junk yards prices as well as everyone else I've called (6+) I would highly recommend anyone needing a windshield, mirror, or side windows to come to the location. Very fast and affordable!
DM J
22:31 20 Oct 14
Autoglassnow came through for me when other businesses seemed less than interested in helping me. They are friendly and work quickly and efficiently. I will definitely be a repeat customer next time I need autoglass.
deshea witcher
17:10 02 Oct 14
Just came by to fix our windshield on our trailblazer. The technician called before he came by, was quiet as a mouse fixing the windshield, super friendly and did a great job. Even fixed a primer issue on the vehicle which could have led to rusting which the original installers (not windshield now) didn't do. Oh did I mention the price was super affordable? 150.00 for everything. I left him a tip for the job well done.
randersizzer randeresizzer
16:06 06 Jan 14
I want to start saying this is quality glass I went a glass masters about a month ago and got a incredible deal on a windshield installation , it only cost 125 bucks. later thought I had pitting on the windshield and I also noticed a small air leak going down the highway. I called and he was nice enough on the phone and explained to me that he stands behind his glass and he will fix whatever is wrong with it. I was skeptical but I went in and he greeted me and told me that he was willing to make it right and that's all I wanted to hear. He went out and took a look at it and explained to me that it was not pitting that it was over spray and sure enough it would come off with my fingernail. I have since then cleaned the windshield and it looks like a million bucks and the small air leak has been fixed. One other important things that I want to mention and he pointed out the code on the windshield Meaning that he had top quality glass and I looked it up online the code and he does have top quality glass! Just like the factories oem and not Chinese. Since he has good quality glass and he stands behind his product I highly recommend because a lot of those other places use inferior glass and I recommend if you go with anyone else because so many people use that stuff to do your homework . You know just to be sure that you're getting quality glass so you have no problems in the future you should just go to glass masters thanks a million!
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